What stays free
Job import and saving, application tracking, CV management, per-role CV selection, material history, interviews, contacts, follow-up dates and calendar downloads.
AI application plans use no credits. The current limit is 20 per account per UTC day, also subject to daily service capacity. You can keep saving and organising your data when AI capacity is temporarily unavailable.
Choose a credit pack
| One-time price | Credits | Reviews or letters | Cost per action |
|---|---|---|---|
| £3.33 | 100 | 10 | About 33.3p |
| £8.33 | 300 | 30 | About 27.8p |
| £20.00 | 1,000 | 100 | 20p |
A CV review uses 10 credits, and a cover letter uses 10 credits. Doing both for one role uses 20 credits. Generating a new version uses credits again after confirmation. Viewing, manually editing and downloading existing content are free.
Payments, failed actions and refund requests
Oxford Intelligence Limited operates JobHello and receives payments. Sign in, choose a pack in Credits & pricing and continue to Stripe after confirming. JobHello does not store card details. Buying credits does not generate materials or submit an application automatically.
Failed paid generations restore the relevant credits. Retrying the same completed request does not charge again. Payment refunds and disputes adjust the associated balance, including credits that have already been used.
Send refund requests and payment questions to accounting@oxfordintelligence.co.uk with your account email and receipt reference. This contact route does not execute a refund automatically.
Demos and your real account
Signed-out visitors can try labelled local templates. Demo credits are not real account credits and do not convert into a purchased balance. After sign-in, use the account balance, generation confirmation and payment page as the source of truth.
Ready to prepare your next application?
Open your JobHello workspace